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To enhance customer service we have provided answers to many of our frequently asked questions. If you do not see an answer to your question on the list below, please contact us. You can e-mail us at sales@actionwear.ca or call 1-866-933-3088 within Canada and the United States, to speak with a Customer Service Specialist. If contacting Actionwear from outside of North America, please call 306-933-3088.
 
 
 
FAQ
Fundamentals of FR Clothing
 
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[+] What is the difference between inherently flame-resistant fabrics and chemically treated FR fabrics?
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[+] Who should wear Actionwest FR clothing?
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[+] How does Actionwest flame-resistant clothing help protect against burn injury?
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[+] Will non-treated 100% cotton and other natural fibers help protect against possible burn injury?
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Creating FR Clothing Programs
Evaluating the Hazard
[+] Overview
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[+] What is an Arc Flash Hazard?
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[+] What is Arc Flash?
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[+] What is Arc Rating?
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[+] What is a flash fire?
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Understanding FR Fabric Standards and Testing
[+] Who develops the Standards?
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[+] What do the Standards and Test methods mean?
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Fabric Standard Overview
[+] Fabric Standards at a Glance
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[+] What happens if a company does not comply with the standards/laws?
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[+] What does Bill C-45, a Canadian law, mean?
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[+] What is CSA Z462?
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[+] What is NFPA 70E?
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[+] Is compliance with NFPA 70E required by law?
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[+] What is NESC?
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[+] What is ATPV?
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[+] What is Ebt?
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[+] What is HRC?
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[+] Who should determine the Hazard Risk Category an FR user should be wearing?
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[+] What is OSHA 29 CFR 1910.269?
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[+] What is ASTM F1506?
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[+] What is NFPA 2112?
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FR Fabric Choices

FR Fabric Overview

[+] FR Fabrics at a Glance

Fabric Durability

[+] Will the FR protection wear or wash out?
[+] How do you know the FR protection is still there?

Garment Choices

[+] Garment Overview

Garment Comfort

[+] Is FR clothing comfortable?

Garment Fit

[+] How should FR garments fit?
[+] How do I know which size to order?
[+] Will the FR garment shrink?
[+] Garment Style
[+] Overview of Design Features

Garment Customization

[+] Does Actionwear provide embroidery to customize my FR garment?
[+] Can I have 3M Scotchlite™ Reflective Materials added to my garments?
[+] Where can I have 3M Scotchlite™ Reflective Materials applied?
[+] Can I order custom-sized garments?

Garment Care and Maintenance

[+] What should be worn underneath FR clothing?
[+] Can a jacket be worn over FR clothing?
[+] How is FR clothing cleaned?
[+] How are FR garments repaired?
[+] Garment Care and Maintenance Tips
[+] Maintenance Tips
[+] Care Labels
[+] How often does FR clothing have to be replaced?

Choosing an FR Garment Manufacturer

[+] What criteria should be considered when selecting an FR garment manufacturer?

Ordering Information
How can I place an order with Actionwear?

[+] New Customers
[+] Existing Customers
[+] How can I pay for my purchases?

Shipping Information

[+] How can my order be shipped?
[+] What is the return policy?


While every effort is made to update and maintain the accuracy of information on this web site, Actionwear Saskatoon Inc. and its employees, accepts no liability for the content of this website, or for the consequences of any actions taken on the basis of the information provided. Any views or opinions presented in this website are solely those of the author and do not necessarily represent those of the company.